Welcome to miHydro! By accessing and using our website, mihydro.co.za, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please refrain from using our website.
1. Introduction
These Terms and Conditions govern the use of miHydro’s website and services, including the purchase of our hydroponic systems, components, and accessories. By using this site, you acknowledge that you have read, understood, and agreed to these terms.
2. Definitions
"Website" refers to mihydro.co.za.
"User," "you," and "your" refer to anyone accessing or using our website.
"miHydro," "we," "our," and "us" refer to the owners and operators of this website.
3. Acceptance of Terms
By using our website, you agree to abide by these Terms and Conditions. We reserve the right to update, modify, or change these terms at any time. Your continued use of the website constitutes acceptance of these modifications.
4. Products & Services
miHydro specializes in hydroponic systems, components, nutrients, and grow mediums.
All product descriptions, images, and prices are provided as accurately as possible, but we do not guarantee that all information is error-free.
We reserve the right to discontinue or modify any product without prior notice.
5. Ordering & Payment
Orders are placed via our website.
Payment methods include EFT (Electronic Funds Transfer) and other secure online payment options.
Full payment must be received before an order is processed and shipped.
We reserve the right to cancel any order due to errors, suspected fraud, or unavailability of stock.
6. Shipping & Delivery
We deliver across South Africa. Shipping fees and estimated delivery times are displayed at checkout.
Delivery times may vary due to factors beyond our control.
Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect addresses.
7. Returns & Refunds (Defective Items Only)
We do not accept returns for change of mind or incorrect purchases.
If a product is defective or damaged upon arrival, you must notify us within 48 hours of delivery.
Defective items will be eligible for replacement or store credit at our discretion.
To process a return, customers must provide clear photos of the defect and proof of purchase.
Shipping costs for returning defective items will be covered by us.
8. Warranties & Disclaimers
Our products come with limited warranties. Any misuse, modification, or improper installation voids the warranty.
miHydro is not responsible for any damage, loss, or injury caused by improper use of our products.
9. Limitation of Liability
miHydro shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
We do not guarantee uninterrupted or error-free access to our website.
10. Intellectual Property
All content, including images, text, and branding, on mihydro.co.za is the property of miHydro and may not be copied, reproduced, or distributed without permission.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page. It is your responsibility to review these terms periodically.